Dralvix Sports Massage Ball. Engineered for athletes, this deep tissue tool is your key to faster recovery, reduced muscle soreness, and improved mobility. Its firm design effectively targets trigger points and loosens tight fascia, making it an essential part of any training regimen.
Key Benefits
Targets deep muscle knots and trigger points for immediate relief.
Enhances flexibility, circulation, and athletic performance.
Durable, non-slip silicone provides a firm grip on any surface.
Compact and portable for on-the-go recovery at the gym or home.
Engineered for Durability
Crafted from premium, high-density solid silicone rubber that is non-toxic, durable, and easy to clean. The material provides the perfect firmness for deep tissue massage without slipping or deforming under pressure.
What’s In The Box
One (1) Dralvix Performance Sports Massage Ball.
Technical Specifications
Features a standard 2.5-inch (63.5mm) diameter, the optimal size for precise, targeted pressure on muscle groups throughout the body, including feet, glutes, back, and shoulders.
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Shipping Policy
Shipping Policy
Thank you for visiting and shopping at Dralvix LLC. Below are the terms and conditions that constitute our Shipping Policy.
At Dralvix LLC, located at 20 Concord Lane, Cambridge, MA 02138, United States, we are committed to providing you with excellent service and ensuring your exercise mats arrive promptly and safely. This policy applies to all products purchased through our website, https://dralvix.com/.
Domestic Shipping Policy
Shipment Processing Time All orders placed on https://dralvix.com/ are processed within 1-2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates We are pleased to offer free Standard Shipping on all orders to destinations within the United States. Since the free shipping threshold is $0, this means all orders qualify for free shipping.
Shipping Method
Estimated Delivery Time
Shipping Cost
Standard Shipping
3-7 business days
$0
Delivery estimates for Standard Shipping are typically 3-7 business days after your order has been processed. Please note that these are estimates and actual delivery times may vary due to factors outside of Dralvix LLC’s control, such as carrier delays or unforeseen circumstances.
Shipment Confirmation & Order Tracking Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Customs, Duties and Taxes Dralvix LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). However, since Dralvix LLC ships only within the United States, such charges are generally not applicable.
Damages Dralvix LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the United States.
Contact Us
If you have any questions about your order’s shipping or delivery, please do not hesitate to contact us:
At Dralvix LLC, located at https://dralvix.com/, we are committed to your satisfaction. We want you to love your exercise mats and fitness accessories. If for any reason you’re not completely happy with your purchase, our straightforward return policy is designed to make things easy for you.
Our Return Policy
30-Day Return Window: You have 30 calendar days from the date you received your item(s) to initiate a return.
Eligibility for Return: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all original tags and labels still attached.
Non-Returnable Items: For hygiene and safety reasons, certain items may not be returnable once opened or used. Please review the specific product descriptions for any such limitations.
How to Initiate a Return: To begin the return process, please contact our customer service team via email at support@dralvix.com or by phone at +18023092824 during our business hours (Monday-Friday 9AM-5PM EST). Please provide your order number and the reason for your return.
Return Shipping: Dralvix LLC provides a prepaid shipping label for all eligible returns. You will not be responsible for the cost of return shipping.
No Restocking Fees: We do not charge any restocking fees for returns that meet our eligibility criteria.
Refunds
Once we receive your returned item and our team inspects it, we will send you an email notification confirming receipt. We will also inform you of the approval or rejection of your refund.
Approved Refunds: If your return is approved, your refund will be processed promptly. A credit will automatically be applied to your original method of payment (Afterpay / Klarna) within 5-10 business days, depending on your payment provider’s policies.
Partial Refunds: In certain situations, only partial refunds may be granted. This includes items not in their original condition, damaged, or missing parts for reasons not due to our error.
Damaged or Incorrect Items
Please inspect your order immediately upon delivery. If you receive an item that is defective, damaged, or incorrect, please contact us at support@dralvix.com or +18023092824 right away. We will evaluate the issue and provide instructions for returning the item, arranging for a replacement, or issuing a full refund.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible at support@dralvix.com or +18023092824. While we will do our best to accommodate your request, please note that orders that have already entered the shipping process (typically within 1-2 business days of order placement) cannot be canceled and will need to be returned according to our standard return policy.
Shipping Information
Dralvix LLC exclusively ships within the United States. We do not offer international shipping. All orders qualify for free standard shipping, which typically delivers within 3-7 business days after an order processing time of 1-2 business days.
Accepted Payment Methods
For your convenience, Dralvix LLC accepts payments through Afterpay and Klarna. All transactions are securely processed.
Contact Us
For any questions regarding our Return and Refund Policy, or for assistance with an order, please contact us:
Dralvix LLC Email: support@dralvix.com Phone: +18023092824 Address: 20 Concord Lane,Cambridge, MA 02138, United States Customer Service Hours: Monday-Friday 9AM-5PM EST
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