At Dralvix LLC, accessible at https://dralvix.com/, we are committed to protecting the privacy and security of your personal data. While Dralvix LLC is a US-based company primarily serving customers within the United States, we recognize the importance of global data protection standards and endeavor to handle all personal information in a manner consistent with the principles of the General Data Protection Regulation (GDPR), particularly concerning any data subjects located in the European Economic Area (EEA) or the UK.

Our Commitment to Data Protection: Dralvix LLC is dedicated to ensuring that your personal data is processed lawfully, fairly, and transparently. We apply robust data protection principles across our operations, including:

  • Lawfulness, Fairness, and Transparency: Processing personal data based on a lawful basis, ensuring transparency about our data practices.
  • Purpose Limitation: Collecting data for specified, explicit, and legitimate purposes only, and not further processing it in a manner incompatible with those purposes.
  • Data Minimization: Collecting only personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
  • Accuracy: Taking all reasonable steps to ensure that personal data is accurate and, where necessary, kept up to date.
  • Storage Limitation: Retaining personal data only for as long as necessary for the purposes for which it is processed.
  • Integrity and Confidentiality: Processing personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

What Personal Data We Collect and Why: When you visit https://dralvix.com/, make a purchase, or interact with us, we may collect personal data such as your name, billing address, shipping address, email address, phone number, and payment information (processed securely by third-party payment providers). This data is collected and processed for the following purposes:

  • To process and fulfill your orders for exercise mats.
  • To communicate with you regarding your orders, shipping, and customer service inquiries.
  • To improve our website and enhance your shopping experience.
  • To comply with legal obligations and prevent fraud.

Legal Basis for Processing: We process your personal data under the following legal bases:

  • Contract: Processing is necessary for the performance of a contract (e.g., fulfilling your order) or to take steps at your request prior to entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services, preventing fraud, ensuring website security), provided these interests do not override your fundamental rights and freedoms.
  • Consent: Where required, we obtain your explicit consent for specific processing activities (e.g., sending marketing communications). You have the right to withdraw your consent at any time.

Your Data Protection Rights (for EU/EEA Data Subjects): If you are an individual located within the EU/EEA, you have specific rights under GDPR regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details below.

Data Security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Our website utilizes SSL (Secure Socket Layer) technology to encrypt all sensitive information transmitted.

Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Third-Party Processors: We work with trusted third-party service providers (e.g., WooCommerce as our e-commerce platform, Afterpay/Klarna for payments, shipping carriers) to operate our business and provide services to you. These third parties may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Contact Us: If you have any questions about this GDPR Compliance Statement, our data practices, or if you wish to exercise your data protection rights, please contact Dralvix LLC: